Installing the GoBright Android app

The integrated displays (room displays, etc.) need to be installed before they can be activated.

From July 2023, the GoBright Android app comes in two versions: Full and mwvOnly.
When using the Full version, the device can either be activated in the Meet Work Visit Portal or the View Portal, after which the device will become a Meet Work Visit or a View device. When using the mwvOnly version, the device can only be activated within the Meet Work Visit portal.

App version Android version GoBright Solutions Can be used for
Full Android 8+ Meet, Work, Visit, View Room displays
Wayfinder displays
Visit (kiosk) displays
View signage displays
mwvOnly (lite) Android 4+ Meet, Work, Visit Room displays
Wayfinder displays
Visit (kiosk) displays

While installing the GoBright Android app is pretty straight forward, there are specific steps for some devices. That's why we've created a detailed guide for each situation.

In general the installation on the display itself is kept as easy as possible. 
The settings and configuration come from the GoBright platform as much as possible, which makes it easy to deploy and to swap the units.

After installation an activation code will be presented on the display, with that activation code you can proceed with activating the device in the GoBright portal.

Installing the GoBright Android app on a ProDVX device

If you are installing the GoBright Android Display app on a non-rooted ProDVX R23 series with Android 12, please use this manual:

ProDVX R23 Android 12 - GoBright installation manual

If you are installing the GoBright Android Display app on a non-rooted ProDVX R23 series with Android 11, please use this manual:

ProDVX R23 Android 11 - GoBright installation manual

If you are installing the GoBright Android Display app on a non-rooted ProDVX APPC-10SLBe, please use this manual:

ProDVX APPC-10SLBe - GoBright Installation manual

If you are installing on another ProDVX display, please use the following manual:

ProDVX - GoBright installation manual

If you run into any problem, please read the FAQ.

Installing the GoBright Android app on an IAdea device

If you want to use GoBright in combination with an IAdea display, please read the following manual:

IAdea - GoBright installation manual

If you run into any problem, please read the FAQ.

Installing the GoBright Android app on a Yealink device

If you want to combine GoBright with a Yealink Roompanel or Roompanel Plus display, please read the following manual:

Yealink - GoBright installation manual

If you run into any problem, please read the FAQ.

Installing the GoBright Android app on a Sony device

If you want to use GoBright combined with a Sony display, please read the following manual:

Sony - GoBright installation manual

If you run into any problem, please read the FAQ.

Installing the GoBright Android App on a Philips Device

If you want to use GoBright in combination with a Philips touch display, please refer to the following manuals:

If you run into any issues, please refer to the FAQ.

Installing the GoBright Android App on a Philips Non-Touch Device

General notes

Regarding the internet connection, we strongly advise to use wired (PoE+) connections for highest reliability. 

If you have to use Wi-Fi, please make sure you have disabled the ‘Avoid poor network connections’ and ‘Notify whenever a public network is available’ in the Wi-Fi settings menu within Android. This will increase the reliability, for example when maintenance is done on the Wi-Fi network.

You can find this in the Android settings menu -> Wi-Fi -> Advanced. Read this article about how to close the GoBright Android App to enter Wi-Fi settings of the device: Close the GoBright app on a display

Please note: not all Android versions have these options, so these options might not be applicable for your device.

How to switch a Meet Work Visit device to a View device or vice versa

To switch a Meet Work Visit device to a View device or vice versa, first check which version of the app is installed on the device.

  • If the full version is installed: just deactivate the device. It will generate a new activation code so you can activate the device in the portal you want.
  • If the MWV Only version is installed, uninstall the app using the Android settings menu and then download the full version (see detailed installation steps below).

 

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