Installing the GoBright Android app

The integrated displays (room displays, etc.) needs to be installed before they can be activated.

Please note, only certified displays are supported.

From July 2023, the GoBright Android app comes in two versions: Full and mwvOnly.
When using the Full version, the device can either be activated in the Meet Work Visit Portal or the View Portal, after which the device will become a Meet Work Visit or a View device. When using the mwvOnly version, the device can only be activated within the Meet Work Visit portal.

App version Android version GoBright Solutions Can be used for
Full Android 8+ Meet, Work, Visit, View Room displays
Wayfinder displays
Visit (kiosk) displays
View signage displays
mwvOnly (lite) Android 4+ Meet, Work, Visit Room displays
Wayfinder displays
Visit (kiosk) displays

While installing the GoBright Android app is pretty straight forward, there are specific steps for some devices. That's why we've created a detailed guide for each situation.

In general the installation on the display itself is kept as easy as possible. 
The settings and configuration come from the GoBright platform as much as possible, which makes it easy to deploy and to swap the units.

After installation an activation code will be presented on the display, with that activation code you can proceed with activating the device in the GoBright portal.

Installing the GoBright Android app on a Philips touch device

Install the app using the on device browser:

  1. Start the display
  2. Connect the display to the internet
  3. Start the browser and go to https://install.gobright.cloud
  4. Follow the wizard so the right .apk file starts downloading
  5. Install the GoBright Android app
  6. Run the GoBright Android app
    1. The GoBright Android app will ask some permissions. Follow the on screen steps to allow this.
    2. The GoBright Android app will ask you to set the time and time zone. 
  7. Tap "Confirm and reboot" when done
  8. The device will reboot and then the GoBright Android app should start automatically
  9. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal or the View portal

Install the app using a USB thumb drive:

  1. Go to https://install.gobright.cloud on your computer
  2. Follow the wizard to download the right .apk file
  3. Place the .apk file on a thumb drive
  4. Put the thumb drive in the Philips device
  5. Go to the files app
  6. Browse to the .apk file and open it to install the app
  7. Run the GoBright Android app
    1. The GoBright Android app will ask some permissions. Follow the on screen steps to allow this.
    2. The GoBright Android app will ask you to set the time and time zone. 
  8. Tap "Confirm and reboot" when done
  9. The device will reboot and then the GoBright Android app should start automatically
  10. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal (or the View portal when using the full app)

If you run into any problem, please read the FAQ.

Installing the GoBright Android app on a Philips non-touch device

Install the app using a USB thumb drive:

  1. Go to https://install.gobright.cloud on your computer
  2. Follow the wizard to download the right .apk file
  3. Place the .apk file on a thumb drive
  4. Put the thumb drive in the Philips device
  5. Using the remote: press HOME - 1 - 8 - 8 - 8 to open the device menu
  6. Go to Apps > File manager
  7. Browse to the .apk file on the thumb drive and open it to install the app

    Please note: If the remote stops responding, press the ADJUST button on the remote to focus the remote to the GoBright App. You can then continue.

  8. Run the GoBright Android app
    1. The GoBright Android app will ask some permissions. Follow the on screen steps to allow this. Press the back button on the remote to continue the wizard.
    2. The GoBright Android app will ask you to set the time and time zone.
    3. Using the remote: press HOME
    4. Go to Advanced options > Date and Time > Choose the current time zone
    5. Press back and continue with the other steps. 
  9. The GoBright Android app should start automatically
  10. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal (or the View portal when using the full app)
  11. To set the GoBright Android app to auto start at each boot: 
    1. Using the remote: press HOME - 1 - 8 - 8 - 8 to open the device menu
    2. Go to settings > Signage display > Source settings > Custom app
    3. Press 'Select app' and select the GoBright Android app
    4. Turn off the device, then turn the device back on to test if the GoBright app starts automatically
Installing the GoBright Android app on a ProDVX device

Install the app using the on device browser:

  1. Start the display
  2. Connect the display to the internet
  3. Start the browser and go to https://install.gobright.cloud
  4. Follow the wizard so the right .apk file starts downloading
  5. Install the GoBright Android app
  6. Run the GoBright Android app
    1. The GoBright Android app will ask some permissions. Follow the on screen steps to allow this.
    2. The GoBright Android app will ask you to set the time and time zone. 
  7. Tap "Confirm and reboot" when done
  8. The device will reboot and then the GoBright Android app should start automatically
  9. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal or the View portal

Install the app using a USB thumb drive:

  1. Go to https://install.gobright.cloud on your computer
  2. Follow the wizard to download the right .apk file
  3. Place the .apk file on a thumb drive
  4. Put the thumb drive in the Philips device
  5. Go to the files app
  6. Browse to the .apk file and open it to install the app
  7. Run the GoBright Android app
    1. The GoBright Android app will ask some permissions. Follow the on screen steps to allow this.
    2. The GoBright Android app will ask you to set the time and time zone. 
  8. Tap "Confirm and reboot" when done
  9. The device will reboot and then the GoBright Android app should start automatically
  10. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal (or the View portal when using the full app)

If you run into any problem, please read the FAQ.

Installing the GoBright Android app on an iAdea device
  1. Startup the display
  2. Connect the display to the internet*
  3. The GoBright app should start automatically with an installation wizard and then show an activation code
  4. If GoBright is not installed and/or you receive messages of unsupported hardware while the display is in the supported hardware overview please install the IAdea - GoBright Add-on.
  5. Our advice is to check first if the latest Firmware is installed on this device, you can find them on the IAdea Support-page
  6. Install Iadea - GoBright Display Add-on via the followed instructions below:

Download IAdea - GoBright Display Add-on

Because of the IAdea displays are non-rooted it is not possible to communicate with a non-authorized app to communicate with the hardware/change necessary system settings.

To be able to do that IAdea developed a Firmware Add-on which deploys the GoBright app, authorizes the GoBright app and set the right Android Settings for our app.

Below you will find per display type the right Add-on:

WRP-1000, XDS-1078-A9 Download link (v1.0.8)
XDS-1088, XDS-1588, XMP-7500 Download link (v1.0.8)
MBR-1100, XDS-1078-A7 Download link (v1.0.7)

Installing the IAdea - GoBright Display Add-on

  1. Download the GoBright Addon file for your IAdea device (see above)
  2. Place the .PKG file in the root of an FAT32 formatted USB drive
  3. Close the GoBright app (when installed) by performing the magic swipe then press Exit
  4. Press the Pause button in the center of the screen to enter Setting mode
  5. Press the Exit button
    • Some models require to enter a pin code. Swipe the lock button upwards and enter code 010101
  6. Press the Advanced button in the top right corner
  7. Press System
  8. Press Firmware update
  9. Select "manually install package from USB drive"

Continue with activating the GoBright Display app on IAdea:

  1. After rebooting the GoBright Device app should start automatically with an installation wizard
  2. The app will ask for the necessary permissions to use and manage the device, please allow/confirm them all
  3. The app will ask to check the date, time and timezone
  4. Choose 'Confirm and reboot'
  5. After reboot, the display will connect to GoBright, and show an activation code
  6. An activation code will be displayed, use this to activate the device in either the Meet Work Visit portal or the View portal

General notes

Regarding the internet connection, we strongly advise to use wired (PoE+) connections for highest reliability. 

If you have to use Wi-Fi, please make sure you have disabled the ‘Avoid poor network connections’ and ‘Notify whenever a public network is available’ in the Wi-Fi settings menu within Android. This will increase the reliability, for example when maintenance is done on the Wi-Fi network.

You can find this in the Android settings menu -> Wi-Fi -> Advanced. Read this article about how to close the GoBright Android App to enter Wi-Fi settings of the device: Close the GoBright app on a display

Please note: not all Android versions have these options, so these options might not be applicable for your device.

How to switch a Meet Work Visit device to a View device or vice versa

To switch a Meet Work Visit device to a View device or vice versa, first check which version of the app is installed on the device.

  • If the full version is installed: just deactivate the device. It will generate a new activation code so you can activate the device in the portal you want.
  • If the mwvOnly version is installed, uninstall the app using the Android settings menu and then download the full version (see detailed installation steps below).

Select one of the following articles to get started:

  1. Installation of GoBright Android App on ProDVX displays
  2. Installation of GoBright Android App on Philips displays
  3. Installation of GoBright Android App on IAdea displays

 

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