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HELP CENTER
How may we help you?

Meet

Learn about rooms, services and the wayfinder

Work

Learn about desks, gateway, Connect device and maps

Visit

Learn about digital reception and badge printers

View

Learn about digital signage and content creation

Promoted articles

  • Book a room

    GoBright helps you with the process of finding ...

  • Book a desk

    GoBright helps you with the process of finding ...

  • Using the new portal experience

    Starting from 16. November 2020 we are launchin...

  • Certified/supported hardware overview

    GoBright certifies specific hardware to be used...

  • Change log & updates

    Below you find release notes / list of feature ...

User guide

Meet

  • Book a room
  • Book a room using the Outlook Plugin
  • Adding a service

Work

  • Book a desk
  • Adjusting sitting / standing height

Visit

  • Adding a pre registration

Let's get started

Introduction

  • What is GoBright?
  • How does it work?
  • Installation Guide
  • Meet onboarding guide
  • Work onboarding guide
  • Visit onboarding guide
See all 7 articles

Configuration

  • Using the new portal experience
  • General settings
  • Configuring integrations
  • Configuring the locations structure
  • Configuring amenities / options
  • User configuration
See all 8 articles

Setup

  • Installing the GoBright Android app
  • Activating a device with the GoBright app
  • Close the GoBright app on a display
  • Integrating in a signage solution via web url

General

Configure External Systems

  • Office 365 integration
  • Microsoft Exchange 2010-2019 integration
  • Single Sign-on/SAML2 integrations
  • AzureAD / Active Directory synchronization
  • Outlook Plugin
  • Google G Suite integration
See all 7 articles

Sensors & Occupancy

  • Introduction to sensors
  • Configuring RF sensors
  • Sensor Hardware Setup
  • Analytics explained

Requirements

  • Certified/supported hardware overview
  • Change log & updates
  • Firewall configuration
  • Supported Platforms: Outlook Plugin

COVID-19

  • Measures
  • GoBright Meet
  • GoBright Work
  • Mapviewer & Wayfinder
  • Hygienic Desks

Meet

Rooms

  • Create or modify room profile
  • Create or modify room display profile
  • Configuring rooms
  • Room Types
  • Booking permissions and private bookings
  • Combining multiple rooms

Services

  • Services configuration
  • Service handling

Wayfinder

  • Wayfinder display profile
  • Configuring wayfinders
  • Landscape or portrait mode (Wayfinder)

Control

  • What is Control? (beta)
  • Hardware Setup (beta)
  • Configure Control (beta)
  • Control command library (beta)
  • Example: Multiple Screens & HDMI Switch (beta)
  • Example: Lights, Speakers & Modes (beta)

Work

Desks

  • Configure desk profile
  • Configuring desks
  • Desk Types
  • Configure NFC Stickers

Connect & Gateway

  • Gateway/Connect planning & deployment
  • Installing a Gateway
  • Gateway NTP Server configuration
  • Configure a Gateway Profile
  • Configure a Gateway Device
  • Installing a Connect
See all 10 articles

Mapping

  • Map viewer profiles
  • Creating & configuring maps
  • Configuring map viewers
  • Landscape or portrait mode (Mapviewer)

Visit

Digital Reception

  • Configure visitor registration
  • Create or modify the visitor registration display profile
  • Visitor types
  • Visitor badges
  • Sign-in visitors manually
  • Visitor pre registration

Badge Printers

  • Overview
  • Brother QL-820NWB via network (Cable/WiFi)
  • Brother QL-820NWB via Bluetooth
  • Fargo DTC1250e via network (Cable)
  • Using the intermediate Windows Service

View

Introduction

  • How it works?
  • The basics
  • Examples

Content

  • Templates
  • Settings & resolutions
  • Basic widgets
  • Basic widget settings
  • Custom widgets
  • Media files

Schedule & Planning

  • Adding playlists
  • Adding slides
  • Scheduling
  • Devices & Advanced settings
  • Viewing playlists
  • Update content

Devices

  • Hierarchy
  • Installing the GoBright View app (WebOS)
  • LG WebOS 4.0 - Installation Guide
  • Activating a device with the GoBright View app
  • Device profile

Management

  • Users
  • Roles
  • Tags
  • Channels & Layouts
  • Organization Style
  • Widgets & data sources

Custom Widgets

  • OpenWeather

Examples

  • Creating a slideshow
  • Adding a single device
  • Factory production line
  • School class schedule

Frequently Asked Questions

General

  • Can a display be installed before the software has been configured?
  • The app cannot be installed on the display
  • Can the GoBright app be closed on a display?
  • How are users added to GoBright?
  • Do we need to add all our users to GoBright?
  • Can we change the function of a display?
See all 9 articles

Meet

  • Do users need to login to GoBright to create a booking?
  • The information on the display is incorrect
  • How long does it take before a booking is visible on the display?
  • Is every single booking synchronised with GoBright?
  • How can the Room name be changed on the display?
  • Can Outlook be used to book meetings?

Work

  • Why is the booking removed after the desk becomes unoccupied?
  • Can a pincode be used to create a desk booking?
  • Signing into a desk with NFC does not work
  • The Connect cannot be joined to the Gateway
  • The Connect is turned off
  • The Gateway does not seem to function

Visit

  • Can we use a custom email adres for pre registration?
  • The pre registration QR Code is not recognized
  • When searching for a host, no names are displayed
  • Do we need to create more than one visitor type?
  • How can we setup multiple languages?
  • Why does the location not appear within the configuration?

View

  • Screen is turned off

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