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  • InstallationSetup and guides
  • FAQFrequently Asked Questions
  • SupportReach out to us

HELP CENTER
How may we help you?

Meet

Learn about rooms, services and the wayfinder

Work

Learn about desks, gateway, Connect device and maps

Visit

Learn about digital reception and badge printers

View

Learn about digital signage and content creation

Promoted articles

  • Book a room

    New Dashboard – Online PortalA user-friendly lo...

  • Book a desk

    New Dashboard – Online PortalA user-friendly lo...

  • Installation Guide - Functional Configuration

    Welcome to GoBright We want to thank you for yo...

  • Installation Guide - Technical Configuration

    Welcome to GoBright! For the technical configur...

  • Certified/supported hardware overview

    GoBright certifies specific hardware to be used...

  • Release notes & updates

    Below you find release notes. This list include...

User guide

Meet

  • Book a room
  • How to check-in a Room booking
  • Book a room using the Outlook Plugin
  • Adding a service

Work

  • Book a desk
  • User Profile and teams settings
  • Team management and bookings
  • How to check-in a Desk booking
  • Adjusting sitting / standing height

Let's get started

Introduction

  • Installation Guide - Functional Configuration
  • Installation Guide - Technical Configuration
  • What is GoBright?
  • How does it work?
  • Logging in

Configuration

  • Using the new portal experience
  • General settings
  • Configuring the locations structure
  • Configuring amenities / options
  • User configuration
  • User roles
See all 7 articles

Setup

  • Installing the GoBright Android app
  • Installation of GoBright Android App on ProDVX displays
  • Installation of GoBright Android App on Philips displays
  • Installation of GoBright Android App on IAdea displays
  • Activating a device with the GoBright app
  • Integrating in a signage solution via web url
See all 7 articles

General

Configure External Systems

  • Configuring the GoBright Outlook Plugin for Microsoft Exchange
  • Configuring the GoBright Outlook Add-in for Microsoft Office 365
  • Adding the GoBright app to Microsoft Teams
  • Configuring GoBright Room Booking with Office 365 integration
  • User synchronization with AzureAD/Active Directory
  • Azure AD Enterprise Application integration (SSO/Office365)
See all 19 articles

Sensors & Occupancy

  • Introduction to sensors
  • Configuring RF sensors
  • Sensor Hardware Setup
  • Analytics explained

COVID-19

  • Measures
  • GoBright Meet
  • GoBright Work
  • Configuring the Mapviewer & Wayfinder
  • Hygienic Desks

Requirements

  • Certified/supported hardware overview
  • Firewall configuration

Release notes

  • Release notes & updates
  • Visual changes to the portal
  • New login experience

Meet

Rooms

  • Configuration of Combined Rooms
  • Create or modify room profile
  • Create or modify room display profile
  • Configuring rooms
  • Room Types
  • Booking permissions and private bookings

Services

  • Services configuration
  • Service providers
  • Service catalog groups
  • Service catalog item
  • Service routing and permissions
  • Cost centers
See all 7 articles

Wayfinder

  • Wayfinder display profile
  • Configuring wayfinders
  • Landscape or portrait mode (Wayfinder)

Control

  • What is Control?
  • Hardware Setup
  • Configure Control
  • Control command library
  • Example: Multiple Screens & HDMI Switch
  • Example: Lights, Speakers & Modes

Work

Desks

  • Configure desk profile
  • Configuring desks
  • Desk Types
  • Configure NFC Stickers

Connect & Gateway

  • Gateway/Connect planning & deployment
  • Installing a Gateway
  • Gateway NTP Server configuration
  • Configure a Gateway Profile
  • Activate a Gateway Device
  • Installing a Connect
See all 10 articles

Mapping

  • Map viewer profiles
  • Creating & configuring maps
  • Configuring map viewers
  • Landscape or portrait mode (Mapviewer)

Visit

Digital Reception

  • Visit Configurations Overview
  • Visit Registrations Configurations
  • Visit Types Configurations
  • Visit Badge Configurations
  • Visit Mail Templates Configurations
  • Visit Profiles Configuration
See all 7 articles

Badge Printers

  • Visit Badge Printing Configuration
  • Overview
  • Brother QL-820NWB via network (Cable/WiFi)
  • Brother QL-820NWB via Bluetooth
  • Fargo DTC1250e via network (Cable)
  • Using the intermediate Windows Service

View

Introduction

  • The basics
  • Examples

Content

  • PowerPoint presentations in GoBright View
  • Templates
  • Settings & resolutions
  • Basic widgets
  • Custom widgets
  • Media files

Schedule & Planning

  • Adding playlists
  • Adding slides
  • Scheduling
  • Devices & Advanced settings
  • Viewing playlists
  • Update content and configuration

Devices

  • Using a Proxy (Windows only)
  • Configuring RS-232 on a LG WP400 or WP401
  • Device settings and status
  • Hierarchy
  • LG webOS - Installation Guide
  • Adding and activating a device
See all 7 articles

Management

  • Users
  • Roles
  • Using tags with devices
  • Channels & Layouts
  • Styles and fonts
  • Widgets & data sources

Custom Widgets

  • Configuring a Ticker
  • Using the Power BI Widget within GoBright View
  • SharePoint - Troubleshooting
  • Display the Weather Forecast within GoBright View
  • Twitter on View
  • Schedule/Timetable Widgets (Zermelo & Untis)
See all 12 articles

Examples

  • Creating a slideshow
  • Adding a single device
  • Factory production line
  • School class schedule

Frequently Asked Questions

General

  • Colors on the Map Viewer
  • Date formats
  • Visibility for the visually impaired
  • Booking search criteria shows multiple results of the same location
  • Phasing out of the 'old portal'
  • GoBright Mobile App Quick Use Guide
See all 17 articles

Meet

  • Error: 'No room with this identifier found in the integrated system'
  • Validation errors when booking a Room
  • GoBright Meet implementation of other resources
  • Process of Roombookings with Office365 and GoBright
  • Do users need to login to GoBright to create a booking?
  • The information on the display is incorrect
See all 10 articles

Work

  • My Linak desk won't move up (anymore)
  • Half day booking for desks
  • Why is the booking removed after the desk becomes unoccupied?
  • Can a pincode be used to create a desk booking?
  • Signing into a desk with NFC does not work
  • The Connect cannot be joined to the Gateway
See all 8 articles

Visit

  • Can I send my pre registered visitor an email with our custom sender mail address?
  • Brother printer doesn't print a badge anymore with GoBright Visit
  • The pre registration QR Code is not recognized
  • When searching for a host, no names are displayed
  • Do we need to create more than one visitor type?
  • How can we setup multiple languages?
See all 7 articles

Integrations

  • Deprecation of Basic Authentication by Microsoft for Exchange Online

View

  • Images are not visible anymore
  • Device status (Icon colors)
  • NTP Not Configured (error)
  • Image does not scale correctly
  • Screen is turned off

GoBright Website

  • Room Booking
  • Desk Booking
  • Visitor Management
  • Digital Signage

More information

  • Newsletter – sign up
  • Resources
  • FAQ

Support

  • Contact
  • Remote Support
  • System Status

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