Frequently Asked Questions
General
- Colors on the Map Viewer
- Date formats
- Visibility for the visually impaired
- Booking search criteria shows multiple results of the same location
- GoBright Mobile App Quick Use Guide
- Troubleshooting GoBright App with IAdea device
Meet
- How to add a Teams link to a booking
- When you cannot edit or delete bookings in a shared mailbox from within the GoBright Portal
- Error: 'No room with this identifier found in the integrated system'
- Validation errors when booking a Room
- GoBright Meet implementation of other resources
- Process of Roombookings with Office365 and GoBright
Work
- My Linak desk won't move up (anymore)
- Time preferences for booking Desks
- Why is the booking removed after the desk becomes unoccupied?
- Can a pincode be used to create a desk booking?
- Signing into a desk with NFC does not work
- The Connect cannot be joined to the Gateway
Visit
- Warning: sending SMS/notification failed. What to do?
- Can I send my pre registered visitor an email with our custom sender mail address?
- Brother printer doesn't print a badge anymore with GoBright Visit
- The pre registration QR Code is not recognized
- When searching for a host, no names are displayed
- Do we need to create more than one visitor type?
Integrations
View
- How to turn of screens/pause content (for example during holidays)
- Data form external sources suddenly won't show anymore
- My content doesn't show correctly or is cut off on the displays
- Subtitles / Closed Captions
- Images are not visible anymore
- What are placeholder images?