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HELP CENTER
How may we help you?
  1. GoBright Help Center
  2. Frequently Asked Questions

Frequently Asked Questions

General

  • Can a display be installed before the software has been configured?
  • The app cannot be installed on the display
  • Can the GoBright app be closed on a display?
  • How are users added to GoBright?
  • Do we need to add all our users to GoBright?
  • Can we change the function of a display?
See all 9 articles

Meet

  • Do users need to login to GoBright to create a booking?
  • The information on the display is incorrect
  • How long does it take before a booking is visible on the display?
  • Is every single booking synchronised with GoBright?
  • How can the Room name be changed on the display?
  • Can Outlook be used to book meetings?

Work

  • Why is the booking removed after the desk becomes unoccupied?
  • Can a pincode be used to create a desk booking?
  • Signing into a desk with NFC does not work
  • The Connect cannot be joined to the Gateway
  • The Connect is turned off
  • The Gateway does not seem to function

Visit

  • Can we use a custom email adres for pre registration?
  • The pre registration QR Code is not recognized
  • When searching for a host, no names are displayed
  • Do we need to create more than one visitor type?
  • How can we setup multiple languages?
  • Why does the location not appear within the configuration?

View

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