Frequently Asked Questions
General
- Resetting an Interact Device
- Limit users to make bookings in specific locations
- Remove licences from the GoBright portal
- Factory reset on Crestron TSS-1070 display
- Assing roles to multiple users
- Interact display not reacting to touches as expected after first boot
Meet
- Hide the text message from the room booking for booking managers
- Unable to remove bookings for a user who has left the company
- Can I add a clickable hyperlink to a service catalog item?
- Migrate GoBright displays into a different environment
- Meeting subject not showing on room panel and GoBright Portal
- Manage recurring meetings in integrated rooms
Work
- My Linak desk won't move up (anymore)
- Time preferences for booking Desks or Parking spaces
- Why is the booking removed after the desk becomes unoccupied?
- Can a pin code be used to create a desk booking?
- Signing into a desk with NFC does not work
- The Connect cannot be joined to the Gateway
Visit
- Difference between pre-registered and added visitors
- Warning: sending SMS/notification failed. What to do?
- Can I send my pre registered visitor an email with our custom sender mail address?
- Brother printer doesn't print a badge anymore with GoBright Visit
- The pre registration QR Code is not recognized
- When searching for a host, no names are displayed
Integrations
View
- Zermelo error message - The current appointments could not be retrieved
- How to turn of screens/pause content (for example during holidays)
- Data form external sources suddenly won't show anymore
- My content doesn't show correctly or is cut off on the displays
- Subtitles / Closed Captions
- Images are not visible anymore