Booking assistant usage guide

The GoBright booking assistant makes it quick and easy to manage your workplace bookings through simple conversations.

Instead of navigating through different menus or portals, you can just type what you need in natural language and get instant results. It helps you save time by guiding you through booking a room, desk, or parking space, checking your existing reservations, or making changes when needed. The experience is designed to be intuitive and efficient, so you can manage your bookings effortlessly from anywhere.

Important note: The booking assistant is built on privacy-by-design principles. You can check more information in the article Booking assistant privacy.

For installation instructions check the article Booking assistant installation guide (early access).

In this article, you will learn how to use the Booking Assistant to get the most out of its possibilities.

Book a space

When you need a meeting room, desk, or parking space, simply tell the booking assistant what you need, including the preferred date, time, and location. The booking assistant will present available options, allowing you to choose and confirm your booking in just a few clicks.

Be as specific as possible when entering your requirements, including date, time, duration, and specific location, to ensure the most accurate results and reduce back-and-forth communication.

The system will then show you a list of available rooms, desks or parking spaces. You can also request recommended spaces in different locations by clicking the relevant button 'Different location'.

Once you find a suitable space you would like to book, click the 'Book' button to proceed. You will be prompted to confirm or decline the booking. Before confirming, you can still ask the Booking assistant to adjust for you certain details, such as extending the duration beyond the suggested time.

After you confirm, the booking will be created and saved for you.

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Create meeting with specific details

When you want to make a booking in a specific room with specific details, you can use the Booking Assistant to add invitees by name or email, include a meeting description, subject, meeting type and arrange catering services. If a name matches multiple people, the Booking Assistant will prompt you to select the correct person before proceeding.

View your bookings

You can ask the booking assistant for an overview of your bookings for any specific day. The chatbot will display your scheduled reservations and, if needed, give you the option to cancel a booking directly from the conversation.

Ask the chat bot with very specific question to get the best results for your query.

You can also ask the booking assistant to provide a summary of your booking details.

You can cancel a booking from here by selecting the relevant reservation from your list and clicking the 'Cancel' option. Once confirmed, the booking will be removed from your schedule.

Issue reporting

You can also use the booking assistant to report an issue with a desk or meeting room.

Memorize your preferences

You can ask the booking assistant to remember your preferences for future conversations or to forget previously saved preferences.

The Booking Assistant remembers your preferred resource and checks their availability when you ask it to make a booking.

Check a colleague's bookings

Need to know whether a colleague has a room, desk, or parking reservation on a particular day? The chatbot can provide an overview of their bookings, making it easier to coordinate schedules and workplace arrangements.

Just enter your colleague’s full name and the specific date and time, and the system will show you where they have a booking scheduled for that period.

Note: For room booking, the GoBright booking assistant will only display the meeting room where the booking takes place. Please note that private information, such as the meeting subject, will not be shared.

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