Early presence confirmation

Saving time in booking spaces can bring great value to the GoBright booking system. Using the no-show confirmation feature can be useful, but it is still hard to reuse the space upfront because it is only no showed when the booking already started.

Therefore, by using the feature Early presence confirmation the organizer of the booking will be asked a few days/hours before the booking starts, if the booking is really going to take place. When the organizer does not confirm the booking, the booking will be deleted so the resource can be booked by someone else.​

By adding an early confirmation window, the user will notify in advance the system that they will not use the space they already booked, and by doing so, it will give other users the opportunity to book that space for the next day.

The settings to configure Early presence confirmation can be enabled in the profile of desks and parking spaces. After enabled, the window should be configured for when the early presence confirmation should be active. ​

The early confirmation window can be configured 48 hours before the start of the meeting and the end of the window can be maximum 2 hours before the meeting starts. 

When the confirmation window starts, the user will be notified via email and push notification that they should confirm or decline the booking.

The early presence confirmation can be done in the portal or in the app. Also, it can be done automatically when selecting in the notification​.

When the booking is not confirmed within the confirmation window, the booking will be deleted and the bookable space will be available for someone else. The user will be notified about this deletion.

Please note, this feature is currently available for desks and parking spaces, but it will become available for rooms in Q4 2024.

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