Reset a Gateway

To reset a Gateway:

  1. Disconnect the network and power of the Gateway
  2. Press and hold the reset button on the back (in a small in the indented part of the Gateway) 
  3. While holding the reset button, connect the power and/or network
  4. Wait until all four status LEDs on the front of the Gateway turn off
  5. Release the reset button, the Gateway will now reset itself. This takes a couple of minutes.
  6. When none of the status LEDs is blinking and the power and green dot status LEDs are green, the reset is complete.
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