Connect colors and settings

The connect will display several colors that provide feedback about its status. Here we'll explain what these colors represent and which actions should be taken when the incorrect color is being displayed. Most of the colors are displayed on the map-viewer and the app as well.

Connect colors

Below is a table that represents all colors that the Connect can emit. Each color reflects the current status and which action(s) can be taken.

Color Status Action(s)
Connect-green.png

Free desk

The green color let users know that the desk is available.

Users are able to:

  • Check-in
  • Reserve the desk
  • Book the desk
Connect-yellow.png

Reserved desk

a) An orange light indicates that the desk has been reserved and the employee will need to check-in (this is managed in the profile).

b) With the desk sensor connected and a desk that is available, if an employee occupies the desk for more than 30 seconds the connect will lit up orange.

Users are able to:

  • Book the desk
  • Check-in
Connect-red.png

Booked desk

A red light is a sign that the desk is being used by an employee. This happens when an employee checks-in.

Users are able to:

  • Check out
  • Activate 'do not disturb' mode
  • Enter the Connect Menu
Connect-blue.png

Do not disturb

The blue light means that the user does not want to be disturbed. This can be achieved by pressing the center button while the desk has been booked.

Users are able to:

  • Check out
  • Disable 'do not disturb' mode
  • Enter the Connect Menu
Connect-purple.png

No Desk found

There is no desk linked to the Connect within the portal.

To resolve this issue:

  • Open the portal
  • Select the desk that needs to be linked
  • Press 'save' to confirm
GoBright-Connect-Purple-Blink.gif

Communication error

A communication error with the gateway has occurred. The Connect tries to connect with the gateway for two minutes and will start to blink after this period of time.

 

To resolve this issue:

  • Check the gateway status
  • Reset the gateway and connect
GoBright-Connect-Purple-NA.gif

Technical issue

The connect is able to send information to the gateway, but the gateway is unable to process the response.

To resolve this issue:

  • Check the gateway status
  • Reset the gateway and connect
Connect-purple-white.png

Joining with Gateway

The Connect is joining with the gateway but a connection has not been established yet. 

No actions are necessary, the Connect will connect automatically in due time

Connect-white.png

Connect is not joined

The Connect has not been joined with the gateway. Note that the connect can still be joined within the GoBright portal.

To resolve this issue:

  • Open the System menu
  • Press the 'seated button' to start syncing
GoBright-Connect-White-Sync.gif

Joining the gateway

The Connect is currently joining with the gateway and GoBright portal.

There are no actions that can or need to be performed unless this status is still apparent after two minutes. Then the Connect needs to be disconnected from the power source.
GoBright-Connect-Red-NA.gif

Not available 

The performed action cannot be executed. 

A few examples include:

  • Stop a booking made by another user
  • The user does not have sufficient rights
Connect-red_E-W.png

Connect menu (red)

The connect menu enables users to set their preferred seating and standing height. This menu can be accessed by holding the center button while the desk is booked.

Users are able to:

  • Set their standing height by pressing the 'stand button'
  • Set their seating height by pressing the 'seated button'
Connect-blue_E-W.png

Connect menu (blue)

The connect menu enables users to set their preferred seating and standing height. This menu can be accessed by holding the center button while the desk is set to 'do not disturb'. 

Users are able to:

  • Set their standing height by pressing the 'stand button'
  • Set their seating height by pressing the 'seated button'
Connect-White_Blue.png

System menu

The system menu is used to (un)join the connect. It can be accessed at any time by holding the seating and standing buttons for over 10 seconds.

Users are able to:

  • Join the connect by pressing the 'seated button'
  • Unjoin the connect by pressing the 'up arrow button'

 

Connect settings

There are several commands that can be used to control the connect and configure certain settings. The connect menu and system menu need to be accessed to be able to input these commands.

Connect menu

Color Status Action(s)
GoBright-Connect-Red-Blink.gif

Connect menu (red)

The connect menu enables users to set their preferred seating and standing height. This menu can be accessed by holding the center button while the desk is booked.

Users are able to:

  • Set their standing height by pressing the 'stand button'
  • Set their seating height by pressing the 'seated button'

The connect menu is used to set the preferred standing or seating height. These can also be adjusted within the GoBright portal or mobile app but this option can be used while adjusting the height of the desk.

  • Check-in or book the desk
  • Adjust the desk height to the preferred seating or standing height.
  • Enter the connect menu by holding the center button on the connect
  • When the seating and standing lights are lit up press either button to set the corresponding height
  • The connect menu can be accessed at any time when the desk is booked to adjust these settings

System menu

Color Status Action(s)
Connect-White_Blue.png

System menu

The system menu is used to (un)join the connect. It can be accessed at any time by holding the seating and standing buttons for over 10 seconds.

Users are able to:

  • Join the connect by pressing the 'seated button'
  • Unjoin the connect by pressing the 'up arrow button'

The system menu is used to join or unjoin the connect with the gateway. This is used when setting up the connect or when the connect / gateway has been moved to another space.

  • Press and hold the seating and standing buttons for over 10 seconds
    • Press the 'up arrow button' to unjoin the connect
    • Press the 'seated button' to join the connect
  • Read more about joining the connect within the portal here
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