The Multi Gateway is needed to let the GoBright Connect communicate with the GoBright Platform.
Requirements
The Multi Gateway has a range of approximately 40 meters in an open field and as a rule-of-thumb 20 meters in an office environment. Please be aware that the wireless range always heavily depends on building structure, interference, etc.
It is important to place the Multi Gateway in the open space, much like you would mount a Wi-Fi access point in the open space. A Multi Gateway needs to be connected to the internet via a wired connection and needs DHCP+NTP synchronization to be able to work.
A Multi Gateway can handle max up to 100 joined sensors/Connects, in installed environments a Multi Gateway normally handles 30-60 sensors/Connects, due to different levels and areas of office buildings.
Installation steps
In general, the installation itself is kept as easy as possible. There are three steps to install the Multi Gateway.
- Connect the Multi Gateway
- Configure a Multi Gateway Profile
- Activate a Multi Gateway Device
Connect the Multi Gateway
The Multi Gateway needs to be connected to an ethernet cable for network/internet access, and to power via PoE or via a power adapter. It has 4 LEDs on top that represents the current status. The Multi Gateway takes around 3-5 minutes to boot; the power and dot LED should be lit a constant green when activated.
The Multi Gateway has 4 LEDs which show the state of the gateway.
| Power | Wi-Fi | Exclamation Mark | Green Dot |
When the combination of lights is displayed, the Multi Gateway has the following status:
| Lit | Off | Off | Lit | Status |
| OK (Activated and Connected) | ||||
| Lit | Off | Lit | Off | Status |
| Not Activated at Platform | ||||
| Lit | Off | Blink Slow | Off | Status |
| Requesting New Refresh Token at Platform | ||||
| Blink Slow | Off | Blink | Off | Status |
| Not Connected to the platform | ||||
| Lit | Lit | Lit | Blink Fast | Status |
| Firmware Download and Upgrade in Progress | ||||
| Blink Fast | Blink Fast | Blink Fast | Blink Fast | Status |
| NTP Server has not been set up or synchronized correctly |
DHCP & NTP time synchronization requirements
The Multi Gateway needs DHCP and NTP (Network Time Protocol) synchronization to work. So, before the Multi Gateway can be activated or work at all, DHCP and NTP should work. Please review this article to configure these settings.
Next step
Now go to the next step: Configure a Multi Gateway Profile