The room & desk profiles are very similar and hold shared settings for the rooms or desks. For general information about profiles, please refer to the general 'profiles' article.
Log in with your GoBright admin account and go to Settings > Work > Profiles and open your profile for desks.
Desk settings
Issue reporting enabled:
Enable this option to use the Issue reporting for this desk profile. This will give the users a way of providing feedback on specific amenities or environment pieces in the parking spot if a fault is discovered.
Language inherited from location:
By default, the language is inherited from the general settings, but you can choose another language per profile. The language configured here is the language that will be shown on the Interact.
Stopping/Extending/Deleting booking allowed for managers:
These settings are used to set who can stop and extend a booking within the map viewer. If set to 'Everybody' than no authentication will be needed.
Hygienic mode:
Enable this option to mark the used desks in cleaning mode. The detection can be set automatically after detected occupation by sensor and a timing can be set after the desk occupation finishes. Also, the hygienic mode can be set at specific time to turn all used desks in cleaning mode.
A desk can be marked as cleaned when a person with cleaning rights checks in on the desk where a GoBright Connect of NFC sticker is installed, with their personal NFC card or mobile phone with the GoBright app. The user with cleaning rights can also mark the desk as clean if they login to the GoBright portal in Settings > Work > Desks.
Booking mode:
This setting determines if the desk can be booked or if it is a non-bookable desk. Non-bookable means the desk cannot be booked, and the status will depend on sensor occupancy detection.
Selecting the Bookable mode will open another section in the desk profile about Confirmation and no-show detection.
Presence confirmation:
By using the Early presence confirmation feature, the organizer of the booking will be asked a few days/hours before the booking starts, if the booking is really going to take place. When the organizer does not confirm the booking, it will be deleted so the resource can be booked by someone else.
No-show detection:
The no-show detection needs to be enabled if you want to configure a check-in confirmation window for you users. When enabled you will be shown two fields to set an amount in minutes. You will need to set the number of minutes for the 'Confirmation window before booking start' of your booking. And you will need to set the number of minutes for the 'Confirmation window after booking start' of your booking.
Which means that if your booking starts at 09.00 AM, and you have set your check-in window 15 minutes before your booking start, and 15 minutes after your booking start, then you users will need to check-in between 08:45 and 09:15 AM. You will have a total of 30 minutes to check-in with this example.
To be able to save you check-in window you will need to select at least one booking confirmation method.
- Booking confirmation on Display, GoBright Connect or NFC/QR sticker
Booking confirmation by occupation sensor
The sensor will confirm the booking when occupation is detected and the booking started. - Booking confirmation by portal or app
When this setting is activated, users can confirm bookings via the portal and the app.
The no-show detection measures if someone is showing up. If enabled, you will need to set the period in which the person should check in and show up. If the person is not checking in within the set period, the booking will be stopped, so the desk will be available again. Detected no-shows are registered and can be viewed in the analytics.
No-show in combination with Half day booking:
When Half day booking is enabled, keep in mind that the check-in window for your no-show configurations will be aligned with your given 'Start of day' and 'Start afternoon' in your Time preferences. Our advice is to set a wider time span for check-in. Please read our article for more information about the configuration of the Half day booking for Desks.
Note: At least one confirmation method is required for the no-show detection to work correctly. Booking confirmation can be done with the GoBright Connect (or NFC sticker), Interact, desk sensor, or within the GoBright portal/GoBright app.
Occupation detection
This option is only available when sensors are enabled. These settings affect the state of occupation and the booking depending on what has been configured.
- 'Stay occupied for ... minutes after user has left'
This setting extends occupation even after the sensor stopped detecting movement. It can be especially useful if the desk is non-bookable as people tend to quickly leave their desk a couple of minutes during a break or other activities. -
'Shorten booking automatically based on occupation sensor'
When the sensor does not detect any occupation while the booking is still in effect this setting can end the booking prematurely.
Within the profile, it's possible to configure specific settings for the Connect. While the option is enabled by default, disabling the '' will show what options can be configured:
- The brightness/intensity level can be adjusted for both the Connect and Glow
- The time in seconds for when the sensor detects occupation/non-occupation
- RFID/NFC mode, which can be reading and/or emulation
Authentication on the map viewer
The map viewer displays an overview of all available desks that can be booked. Depending on which settings are enabled users can book the desks in multiple ways:
- Anonymous: Everyone is able to book the desk and the booking will be marked as 'anonymous' as the organizer is not known.
- Pin code: Only users that have a pin code are able to book desks. The pin code can be configured in the user's details.
- NFC: Only users that have an NFC card are able to book desks. This option will only be available if the NFC support is enabled at the general settings. The hardware should be equipped with NFC readers.
Quick booking suggestions
On the map viewer and GoBright mobile app, these quick booking suggestions are used to give options for ad-hoc booking, and for extending a booking. You can use two types of quick booking suggestions:
- Duration: a number of hours/minutes, for example, 10 minutes or 1 hour.
- Fixed time: a time of day, for example 5:00 PM, so you can book a desk for the whole working day easily.
Opening hours
The opening hours define the regular opening hours of the desk. This is used for searching for available desks (default only within opening hours).