The Digital Reception consists of a self-service registration kiosk for visitors and an online portal that provides an overview of all visitors.
The self-service registration kiosk allows visitors to sign in upon arrival and sign out when leaving. The online portal can be used to manage visitors, view their status, and register visitors manually when needed.
Configuring visitor registration
Log in to the GoBright portal using your manager account.
Navigate to the Visitor Registration Configuration and either click Add to create a new configuration or select an existing configuration to edit it.
General settings
A visitor registration configuration has a name, which is used within GoBright to link it to a device, select it in the pre registration form etc.
New languages can be added via the 'Add' button. In a pop-up window you can select which language you would like to add. All supported languages will be shown as an option for Visitors to select on the Visit display.
Keep in mind: Translations must be added manually using the Translate button in the top-right corner of the configuration page.
A pop-up window will display all available form fields and supported languages. You can then enter the appropriate translation for each field in the corresponding language.
Locations
This field is mandatory. The GoBright portal uses the selected location to determine where the configuration is applied for your Visitors and Visitor Kiosk.
Keep in mind: A location can only be selected if the Visitor Kiosk has been enabled for that location. To enable it, go to Settings → General → Locations, open the desired location, and select Visitor Kiosk Enabled.
Sign in fields
Here, you can add the sign-in fields that visitors will need to complete during registration. These fields can be assigned to specific Visitor Types later when configuring your Visitor Types.
Types ordering
The visitor Types can be arranged in a specific order. This order will be shown on your Visitor Display. Here you can drag-and-drop the Types by click-and-hold with your mouse on the button with the three dots.
Visualization
Enable 'Custom view' to change the appearance of the kiosk welcome screen and set a custom welcome logo, accent color, title and message. To set up your own customization, start by enabling each option using the checkboxes—beginning with the 'Custom View' checkbox, which will reveal all related settings to the customization.
For the best results, use a custom logo with an aspect ratio of 2:1 (width). For example, the recommended dimensions are 800 × 400 px (width × height).
Visitor data
With the Delete visitor data after ... days setting, you can define how long visitor data should be stored. You can choose a retention period between 1 and 1096 days.
Once the specified number of days has passed since the visitor's visit date, their data will be permanently deleted, including the QR code used for 'Been here before' and 'Check in with QR code'.
Next
Ready to continue? Proceed to the Visitor Types configuration article to explore the available options and configure your Visitor Types in more detail.