Device settings and status

After a device is successfully activated more details will be visible. For example the Latest Status shows when the device was last seen online.

From this page it is also possible to grab a screenshot, view the logs and schedule for this device and to reboot it. 

On the bottom of the page more in depth information is shown such as the device time and uptime and connection info. This can be really helpful when troubleshooting.

Note: The color of the icon in the devices tree represents the status of the device. For more information, refer to the hierarchy article.

 

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Updating the View application

To update the View application on a device, look for Latest status and then Application version. Then click the Update button next to it. This will open a pop-up where a version and moment can be selected. It is possible to update as soon as possible or on a later time. Our recommendation is to update as soon as possible, as it will take only a couple of minutes (depending on the download speed of the device).

Note: it is also possible to select a lower version to downgrade a device. In most cases this won't be necessary.

Note: To see the latest updates please see the release notes
Note: This does not update the configuration or content of a device. To do that, refer see the Update content and configuration article.

Setting up RS-232 (External devices)

To set up RS-232 to control external devices click on the little + icon. Then fill in the details. When done, click the green Save button at the top of the page. After that update the device configuration.

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Command Libraries

There is a list of command libraries available. It is also possible to add custom libraries. To do this: click on the RS-232 command libraries button in the top left. Then click the black Add button in the top right. Fill in the details. When done, click the green Save button on top. 

Don't forget to assign the command library to the device(s) and then update the device configuration.

 

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