Creating an 'Environment' is the starting point for Issue Reporting. It will allow the facilities team the list of potential issues which will require fault feedback. This could be general room maintenance, air con systems, height adjustable desk issues.
To start creating the Environment go to Settings > General and Environments on the left hand menu. Select the 'Add' button and fill out the form deciding if the Environment relates to Rooms, Desks or Parking.
Multiple environments can be created.
Once the Environments are completed move on to creating the Issue Handlers list.