Work onboarding guide

You have purchased Desk licenses, and maybe licenses for additional modules, and you want to know how to install GoBright Work.
Thank you for your purchase, and you've come to the right place!

If you are starting without any prior knowledge of GoBright, please read the 'What is GoBright?' article.

To install GoBright Work, the following steps are needed:

  1. The basic installation of GoBright
  2. People you need
  3. Creating the desk profile
  4. Configure desk(s)

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The first part of the installation requires the basic setup of the software and configuration of the desk(s). The next part is focused on the setup for the Gateway and the Connect:

  1. Install the Gateway
  2. Create a Gateway profile
  3. Configure the Gateway device
  4. Install the Connect
  5. Join the Connect with the Gateway

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The basic installation of GoBright

These steps will make sure everything is prepared before we continue with the installation of GoBright meet. The integration has been set up, users are imported and the general settings have been configured. If this is not the case, please review the 'Installation Guide'.

In most cases, you will probably want to integrate with your company's calendaring system. If this is not needed in your case, please proceed to the next step.

IT will need to configure the external system and provide you the access details. And IT will ask you which room calendars you want, so you need to provide that to them. We have guides for several external systems, please refer to the 'Configuring external systems for integration' section.

People you need

There are some people you might need to do some of the work for you, these are the roles you need:

GoBright administrator
Appoint someone, probably an office manager of someone from facilities to become the GoBright administrator. He or she will configure the system together with facility management and IT.
IT
The configuration of the integration, and providing network connectivity for the room displays will require the IT department.
Facilities
Besides the overall involvement you need the facilities to install the room displays.
Everyone
Involve all the people in your organization once the system is set up! 

Creating the desk profile

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

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Now that basic settings have been configured it's time to create the Desk Profile(s). These hold all the information on how the desk should behave within the GoBright environment. You can think of a profile as a blueprint that influences all settings for the desks that use it.

It is best to start configuring, and as you go some decisions have to be made:

  • Is everyone able to stop or extend bookings?
  • Is the desk bookable or non-bookable?
  • What happens if there is a no-show?
  • How do sensors influence the behavior of the booking?
  • Which opening hours does the desk have?

Collect them and discuss this with Facilities. Facilities will also need to help you to mount the room displays in the right places. IT will need to provide you with access to the integrated systems, you might want to sit down with them while configuring.

Configure desk(s)

Roles you need:

Main role: GoBright administrator
Supporting roles: Facilities

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It's time to configure and add the actual desks to the GoBright platform. Now that the profiles exist the desks can be created and several details need to be added. These include booking instructions, the location, capacity, the availability of services and the integration it uses. 

Install the Gateway

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

GoBright_Gateway-empty.svg

The Gateway is required to communicate with the Connect that controls the desk. In short, it works as a sender & receiver and will relay all information regarding the configuration within the GoBright portal and the Connect. Follow the articles below to setup and place the Gateway:

  1. Gateway planning & deployment
  2. Installing a Gateway
  3. Gateway configuration and status

Now that the Gateway has been installed it's time to add a profile!

Create a Gateway profile

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

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Next, add a profile for the Gateway using the steps below:

Configure the Gateway device

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

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Lastly, add and configure the Gateway device:

Install the Connect

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

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The Connect is required to enable all functionality for a specific desk and/or user. The device is able to set the configured sitting/standing height and notifies users when a desk has been booked or reserved. Its behavior is partly configured within the desk (profile) settings that we've gone through a few steps earlier. Please review the following articles regarding the Connect and installation:

For more information regarding the Connect and the different colors it can emit please review the article: Connect colors and settings.

Join the Connect with the Gateway

Roles you need:

Main role: GoBright administrator
Supporting roles: IT, Facilities

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The final step is to join the Connect to the Gateway device:

Configuring additional modules

If you have additional licenses for any of the modules below you can install them and use all that GoBright has to offer.

Wayfinder & Map viewer

The Wayfinder can be used to guide everyone within the building to the available meeting rooms. It displays the name, upcoming bookings and current availability. To start the wayfinder setup the following articles can be used:

  1. Configuring wayfinders
  2. Wayfinder display profile

Maps provide a layout of the building and not only show available rooms (and desks) but can also be used to instantly book them. Maps need to be drawn in *.svg format and elements such as rooms are placed on top of them. To start with mapping please review the following articles:

  1. Configuring map viewers
  2. Map viewer profiles
  3. Creating & configuring maps

Sensors & Occupancy

To fully explore the benefits of rooms and desks GoBright is able to use sensors to measure occupancy. The articles below explain how the sensors can be set up and configured within GoBright:

  1. Introduction to sensors
  2. Configuring Sensors
  3. Hardware Setup
  4. Analytics explained
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