Visitor registration

The digital reception consists of a self-service registration kiosk for the visitors, and an online overview of the visitors.

The self-service registration kiosk can be used by your visitors for registration, and for checking out when leaving. The portal can be used to manage the visitors, and register them manually if necessary.

Visitor registration configurations

To define how a visitor should be registered, you need to create at least one visitor registration configuration.

In a visitor registration configuration you define what visitor types there are, what information should be given by the visitor, and how to process this.

Each visitor registration configuration consists of general configuration settings, visitor types and visitor badges.

Manage visitor registration configurations

Log in to the GoBright portal with your manager account, and choose Settings > Visitor registration.

Now add a new visitor registration configuration with the '+' button, or select an existing one to edit.

Modifying a visitor registration configuration

General configuration

A visitor registration configuration has a name, which is used within GoBright (to link it to a device, etc.).

The supported languages let you set and order the languages that should be known, these language can be chosen by the visitor at the kiosk.


Enable 'Custom view' to change the appearance of the kiosk and set a logo and accent color.

For a custom logo please use an aspect ratio of 2:1 (width:height). For example an image with dimensions: 800px x 400px (width x height).

Visitor data

With the setting "Delete visitor data after ... days" you can set (between 1 - 365 days) how long the visitor data will be stored.
After these amount of days after the visit date, the visitor data will be permanently deleted (including the qrcode used for ‘been here before’/‘check in with qrcode)

Sign in fields

There are three default fields, which are always created, which are: Name, Email-address and Phone number. Don't need all those fields? Don't worry, you can select exactly which field you want to use in the visitor type configuration.

If you need some other information of the visitor, like for example 'company name', you can also create custom fields here, and use them in the visitor type configuration.


If you use multiple languages in your visitor registration configuration, you might need to translate some terms.

Most of the translation is already done, but the texts you specify yourself (like custom fields, custom welcome title, etc.) need to be translated yourself.

Use the 'Translate' button at the bottom, and a popup will show you which translations are needed.


Terms and Conditions

It's possible to enable Terms and Conditions for (certain) visitors that'll need to be accepted before a visitor can sign-in. A custom text can be entered, and translated, by using the 'Edit terms and conditions' button on the right-side. 

A custom logo, title and message can be set to further customize the Terms and Conditions.


Proceed to the visitor type configuration article to dive in deeper!


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